Showing posts with label poor customer service. Show all posts
Showing posts with label poor customer service. Show all posts

Saturday, April 25, 2009

Go DigiBox

Our Sky DigiBox was finally installed last night after a week of ranting. We noticed that we're losing major cable channels but was left uninformed of the digitalization of the cable service in our area. We're scheduled for DigiBox installation but waited for days for someone to come but no one did. I'm disappointed because they should've told us the truth that they cannot accommodate us so we know what to expect. We grew tired of calling customer service until someone finally came last night good thing my sister and I are already home. Skycable is a huge cable company it's a shame the way they treat their costumers is totally unacceptable. 


We love DigiBox of course. It has channel preview, a menu screen that allows you to view daily and weekly program schedules, DigiBox info., system options that include parental control that will allow parents to set up a password and lock channels. Lastly, there are games like Tetris and Gobang that you can play with once you get bored channel surfing. 




Tuesday, August 22, 2006

Hair Gone Bad



I was totally disappointed with what happened today. I went to "F" Salon for highlights and waited two and a half hours just to have my time wasted.




I've always wanted a violet highlights. Last month I went to Reyes Salon for violet highlights but they offered me the color red since that was the only color available. I said why not? I've never tried red. This time I really want violet but to my dismay, the highlights did not come out at all yet they charged me Php500 the lady receptionist/cashier insisted that 500 is the minimum charge for bleaching and coloring she even made me believe that's already discounted it's suppose to be 650. I insisted on paying 500 for not getting the service I wanted, period.


I'm not a difficult customer but the person who assisted me is obviously not knowledgable enough they should've assigned someone else who knows what he was doing. If my hair was bleached then the color should've come out given that the proper wait time was followed. My point is, if they're not confident that they can deliver then they should've referred me to another salon and not charge me to compensate for my precious time wasted.


Isn't it that "the customer is always right?" I'm never coming back to "F" Salon, they have the poorest customer ever.




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