Showing posts with label tech support. Show all posts
Showing posts with label tech support. Show all posts

Tuesday, March 25, 2008

Fix Ya

It's my day off. The only thing that I love about this four by eleven shift is the three days off, nothing else. I've not much to do, good thing my sister told me that there is something wrong with the Photo Viewer on our computer called Nero Photosnap. The problem is we can't view photos so I did a little research until I found a very useful link from one of the forums that I read. I re-configured some plug-ins that made it work. However, I also noticed that the ad plug-ins that used to appear on the right pane of Yahoo Mail is not showing anymore it says "page cannot be displayed" so I tried the "restore advanced settings" fix and it worked right immediately so everything is back to normal. I guess I'm learning a lot in tech support. 



Let me just share about the movie I watched recently entitled Persepolis. This is a monochrome animation based on a novel written by the director herself Marjane Satrapi who also happens to be the main character in the story. The movie is about the coming of age of a young girl during the war in Iran and the country's struggle for freedom. It's quite a bore at first but if you pay close attention to its English subtitles (it's dubbed in French) it tackles sensitive issues that concern women and freedom of expression. Marjane's character amused me because she is the rebellious type of girl who made a mistake at some point in her life but managed to pull herself together. to sum it up Persepolis is a story of struggle in war, love, and life in general. It's a pretty good movie for me.



Monday, November 19, 2007

No Thanks

I got my laptop back yesterday so my printer is working now. I called HP's technical support few days ago and talked to 3 representatives but none of them was able to really help me. They couldn't figure out what was wrong until the last rep gave me an idea that it's a possible issue with my computer's operating system, I have Windows OS. I work in technical support so I know if I'm able to fix the problem or not at the onset so I'm quite surprised with HP's reps I suppose they've gone through extensive training. I don't really care if their accent is hard to understand as long as they can help me at least figure out the problem without putting me on hold just to research a certain error that for sure is not so new to them. As far as I know I gave all the necessary information. I think the first rep is the worst I think he's lost in translation or something he just instructed me to go to HP's website and download something which I already tried prior to calling so I know that it will not fix the problem. I don't know if it's a language barrier kinda thing and I'm not mean but I don't think you can rely on HP's tech support good thing I have friends who are more knowledgable. 

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